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Tenant / Landlord Problems and Mediation

If you have a problem that relates to rental housing, such as eviction, 30-day notice to vacate, rent increases, unpaid rent, repairs, property damages, deposits, privacy, discrimination or lease and rental agreement questions - call for Tenant/Landlord Education and Mediation at: 765-8488.

We are a non-biased service of the City of Petaluma. We seek to resolve disputes between landlords and tenants by promoting communication and encouraging fair and reasonable renting practices.

Most services are free. Call for information on:

  • your rights and responsibilities as a tenant or landlord
  • information on discrimination and housing rights, including referrals to State and Federal enforcement agencies.
  • Written materials on landlord - tenant law.
  • Fair Housing practice training for the Housing Industry.
  • Model rental agreement forms, and rental notices.
  • Tips on how to avoid common rental housing problems.
  • Meditation to help you resolve tenant-landlord disputes out of court.

Note:
The Tenant/Landlord Education and Meditation Services at PPSC has no formal legal authority. Its employees are not allowed to give legal advice. Use of the services does not prevent those involved from taking their cases to court, although mediation frequently eliminates the need for such a course of action.

Mediation is the intervention of an acceptable neutral third party. A mediator provides an outside resource to aid communication, conflict resolution, and problem solving between tenants and landlords outside of a courtroom. Our main objective is to facilitate a mutually agreeable solution to the problem. Mediators do not render verdicts or decide " who's right."

You may also wish to read "WHAT IS MEDIATION?" and "WHAT KINDS OF DISPUTES ARE LIKELY TO LEND THEMSELVES TO MEDIATION?" in the Most Frequently Asked Questions: Tenant and Landlord Rights and Responsibilities.

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